Cancellation Policy

If you need to cancel your booking, please notify the Organisers of your decision in writing.

Cancellations should be confirmed in writing and will be subject to an administration charge of €50, until 14 working days prior to the conference, after which no refunds can be made. Bookings can be transferred to another colleague free-of-charge, subject to written confirmation from the organiser. Please send your request to lydiabloe@step-exhibitions.com

Please note, there is no charge for cancelling ‘Exhibition Only’ tickets.

Badge Policy

Please note that you will be issued with a barcoded name badge on entry to the event. Exhibitors and other associates may have barcode readers and scanning software on hand-held devices and other computerised systems.

Barcode readers may also be in operation outside theatres and other areas within the event for the purpose of recording those people attending individual seminars or entering certain areas.

By allowing your badge to be scanned by any such device, you are deemed to have consented to passing over your registration details. Allowing your badge to be scanned is akin to handing over a business card.